Where are you located?
We’re headquartered in New Jersey USA. We also have offices in Pakistan. That means a manufacturing support staff that never sleeps until your project is at your doorstep.

How can I contact you?
You can email us at sales@orahome.us and we’ll respond as soon as we’re able.

I have design artwork ready with me. Can you use it in my design?
Certainly. We can use the Printed Velour method which appropriates for photos or art on a towel. To prevent fuzzy or unclear prints, we strongly recommend the photograph or artwork be a high-resolution JPEG, TIFF, AI or PSD file above 300 DPI.

For other colourful designs, our design team can provide complimentary assistance in digitizing/vectorizing these images. Occasionally this process will add to your turnaround time.

Can I get a digital copy of the design?
Yes. After every design consultation, we will send you a clear digital copy of the design. If it’s not perfect, let us know and we won’t rest until it is. When you’re happy with it, we’ll send your approved design to the factory for production. Designs will be sent 1 to 2 business days after your payment is confirmed. Designs can also be sent before payment when requested.

Can I make any shape I want?
Our collection lines are more versatile than you’d expect — just ask your creative specialist and you might be surprised at what we can do.

Are there limitations to the number of colors I can have?
Minimum 800kg per color on a single towel. We can do an unlimited amount of colors but for every nine colors of thread, your product cost and speed are doubled. For most of our customers’ designs, though, nine colors is more than enough. You might also be interested in the digital printing option if you’re wanting something exceptionally colorful.

What is printed velour & Jacquard, Yarn Dyed Towels

Printed velour

CUSTOM-MADE TOWELS

100 % COTTON, REACTIVE PRINTING TECHNOLOGY

Long-lasting printed velour towels will find their way into your customer’s luggage to take on vacation. With a beautiful printed design, this towel will be a great promotion, at the pool or the beach on hot summer days.

There is almost no limit in creating a design for a velour towel.

Its smooth surface allows us to print even the smallest of details… That is why we can print any photo, illustration, complex graphics, or simple logos on these towels. You can choose any Pantone color for your design, as many as you want.

Your chosen colors and design will be permanently applied with our reactive printing technology that creates a very sharp resolution – up to 720dpi.

Feel free to create your best design and we will print it on your new promotional velour towels.

Choose between our standard or superior material. *Standard material is simpler & cheaper with a short cut velour -thinner, slightly harder.
*Superior material is high-quality velour with a long cut – made with very soft Italian fabric. Both standard and superior velour towels have terry material on the other side (for extra absorbency). All our towels are made with love and 100 % cotton.

STANDARD MATERIALS
standard velour 350 gsm
standard velour 420gsm

SUPERIOR MATERIAL
superior velour 360 gsm
superior velour 450 gsm

100% COTTON

Yarn Dyed

Yarn Dyed Towels are superior fabric over-all. The actual yarn is dyed before being woven. This creates a more consistent quality effect of depth & composition. Usually, you will like to have the yarns dyed before weaving the fabric when combining different colors or textures is needed to accomplish the desired design.

jacquard towel

A jacquard towel is a towel made from colored yarns to weave the pattern (Logo) into the towel. A jacquard towel is often made with two colors, but sometimes more colors more can be woven. A jacquard towel usually has the pattern (logo) in reverse on the back of the towel. (Like a negative).

What is a jacquard border?

Some modern jacquard looms can manufacture a flat woven section at either end of the towel. Not all mills have this technology but a jacquard border has the added advantage of additional colors and decoration.

Why don’t velour towels dry as well as terry towels?

The velour side of the towel is definitely not meant for drying…it is meant to be sat on or laid on the beach! The scientific action of water on the velour means that the water does not absorb as easily and you should always use the terry side to dry yourself.

Do the towels shrink?

Shrinkage will occur with all towels made of natural fibers like cotton and the amount of shrinkage will range from 4 -10%. Our jacquard towels are supplied in the natural or loom state form, so have not been pre-shrunk. Once washed, as per our washing instructions, the towels will shrink, become more fluffy and the pile becomes soft and dense and less likely to pull. There will always be a little pilling ( see above). Towels washed in hot water or dried at hot temperatures will shrink excessively. Loom state jacquard items normally shrink more than piece-dyed bath towels.

How do I measure the quality of a towel?

There are many different components to a towel, but the general rule is that a heavier towel is suitable for the bathroom, where it can dry out easily between uses, whereas a lighter-weight towel is better suited to the beach, where it gets more frequent use in one period. The yarn is very important and will reflect in the price of the towel.

How many colors can my design have?
8 colors can be printed on velour printed towel. Printed velour can be printed in gradient.

Printed Towel designs can receive a maximum 10 colors for traditional spot screen printing (solid colors only, no gradients).

Embroidery can accommodate up to nine colors per location, but we advise no more than five for clarity’s sake.

Can I get screenprinting or heat transfers on my towels?
No. The reason we don’t allow this option is that screenprinting or heat-transfers on towels look terrible the moment you start to wear it, cracking as the fabric underneath it moves and stretches. The designs you here are either patches that can move and stretch along with the fabric or designs into the fabric. It’s indeed possible, as some of our competitors will say – but you won’t want to wear it more than once.

Can I submit finished artwork?
Absolutely! While we have a team of world-class designers who can create incredible images from scratch, we know we also have incredibly creative customers. If you don’t need design help, you can submit completed artwork files to be prepped for production.

What if I’m not happy with the design?
We are happy to make as many edits as necessary to make your design perfect.. You’ll be able to communicate with our team throughout the process via a dedicated customer dashboard that lets you make note directly on your design. Please note that a prolonged editing process will add time to your overall production timeline, so clear descriptions are a must for minimizing the number of edits required. You can even upload images or sketches to help show us your idea.

What do I need to submit to get my order started?
You’ll need to fill out the quote form above so we get the general details of your order. You can also submit artwork, sketches, reference images, et cetera, so we get a better idea of your vision. If there’s any additional information we need, your representative will reach out to you.

Can I submit finished artwork?
Absolutely! While we have a team of world-class designers who can create incredible images from scratch, we know we also have incredibly creative customers. If you don’t need design help, you can submit completed artwork files to be prepped for production.

What kind of mockups can I expect?
You’ll receive a digital mockup once your design has been created by our team. After you approve your mockup, we’ll produce a physical sample of the ITEM and send you images from the factory. Additionally, you can request to receive a physical sample in the mail – note that this will add time to your overall production timeline as well as a shipping fee.

What if I’m not happy with the design?
We are happy to make as many edits as necessary to make your design perfect. You’ll be able to communicate with our team throughout the process via a dedicated customer dashboard that lets you make notes directly on your design. Please note that a prolonged editing process will add time to your overall production timeline, so please help us with clear descriptions of your needs. You can even upload images or sketches.

How long does the ordering process take?
Each order’s turnaround time depends on your design and its complexity. During the design and manufacturing processes, your representative will be able to provide you with delivery and shipment estimates — you’ll also receive email updates as your order makes it way through our system.

We’re often capable of meeting tight deadlines if we know about them as soon as possible. If you have a specific deadline, please tell your representative right away so we can work with you to beat it.

Do you have more customization options that aren’t listed here?
Yes, we do. Through our vast network of factories, we have access to literally hundreds of special options. Tell your representative what you’re envisioning and they’ll be happy to suggest options that suit your design.

What happens when I request a quote?
We get back to you within twenty-four hours and usually much faster with a quote for your order and the email address of your personal assistant for any questions you might have. Your project could be under way within a day.

What should I know before placing an order with your company?
Sometimes we work with customers who have an exact idea of what they want; others have only begun the creative process. You don’t need to know “anything” before you work with us; we help you through the creative process and production process to whatever extent you need. That’s our job.

We’d also love you to know that, working with us, you’re working with a company that handles products for global fashion brands — and in fact, there’s a good chance you might have run into one of our goods and not known it. Check us out and send us an email or a quote request — you’ll find that we’re upfront, informative and excited about any creative projects.